Internal Audits: 

Essential Audits:

View the  2010 Internal Audit Work Book

Use the Benchmarking Stats FREE online program to continuously audit and keep track of your:

- Infection Control Program [enter stats monthly]
- Medicine Management Program
- Challenging Behaviours
- Falls
- Complaints
- Hospital Admissions

Use the new Heartbeat Guidelines to audit satisfaction with meals.[recommended] [free]

About Auditing

Internal Audits of our systems show up areas for improvement long before the REAL auditors turn up. 

Audits that are check boxes of everything A OK are not going to help as much as a critical self survey.
Some people audit what they CAN audit [what is easy to audit]
It is far better to audit what you seek to improve.

Some auditing is better done by other people [RN's should NOT audit their own Care Planning for instance]. 

Satisfaction Surveys given to residents / service users BY staff are less likely to be as accurate as those same audits given to residents / service users by someone else.

Auditing is of NO value if you do not follow it up. For example:

- Data is collated but NEVER discussed
- Data and Trends are discussed but no Corrective Actions instigated
- Corrective Actions instigated but do not work fully 
- this is NOT reviewed

Are you getting the picture? Its a constant process of corrective action [try something new] and review [did it work / can we make it work better?]. Its far more robust when we call upon the collective intelligence of ALL of our workforce!

Check box audits are of value when you do not want to miss things out.
BUT, they may stop people from thinking of other things NOT on the list.

For example: Audits of a Service Area by Area are less likely to miss new Hazards than a check list of possible slips trips and falls and other known hazards.

Internal Audit Workbooks